Terms of Service

Last updated: August 4, 2026

1. Agreement

These Terms of Service (“Terms”) govern access to and use of the Kasmada platform, websites, APIs, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms.

2. The Service

Kasmada provides managed application hosting and related developer tooling. Features, capacity, and availability may change as we improve the platform. Preview or lab environments may be unstable and are provided without uptime commitments.

3. Accounts

You are responsible for safeguarding API tokens, SSH keys, and login credentials, and for activity under your account. Notify us promptly if you suspect unauthorized access. You must provide accurate account information and keep it current.

4. Acceptable use

You agree not to use the Service to:

• Violate law, or others’ rights, or distribute malware
• Attempt unauthorized access to cluster infrastructure or other customers’ apps
• Abuse shared resources, probes, or networking in a way that degrades the platform
• Resell or sublicense the Service without our written permission

5. Your content and apps

You retain ownership of code and data you deploy. You grant Kasmada a limited license to host, build, run, and back up that material solely to operate the Service for you. You are responsible for licenses, secrets, and compliance for software you run.

6. Billing

Paid plans, usage metering, and bandwidth limits (when enabled) are described in the product UI or order form. Fees are non-refundable except where required by law or expressly stated. We may suspend accounts for non-payment after notice.

7. Availability and support

We aim for reliable operation but do not guarantee uninterrupted Service. Scheduled maintenance and emergency changes may occur. Support channels are described in Help.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, KASMADA DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of liability

To the maximum extent permitted by law, Kasmada’s total liability arising from the Service is limited to the amounts you paid us for the Service in the three months before the claim. We are not liable for indirect, incidental, or consequential damages.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access for Terms violations or risk to the platform. Provisions that should survive (including ownership, disclaimers, and liability limits) continue after termination.

11. Changes

We may update these Terms. Material changes will be posted on this page with a new “Last updated” date. Continued use after changes become effective constitutes acceptance.

12. Contact

Questions about these Terms: [email protected].

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